Use the following tests to help determine the cause of the printing failure. Instead, rely on systematic troubleshooting to reveal the cause. Corrupted files or corrupted content in documentsĭon't make assumptions about what is causing your printing problem.Causes typically fit into one of the following categories: To resolve a print failure in Word, you must determine its cause. This article doesn't discuss printer output issues, such as envelope-positioning problems, missing graphics, or inaccurate page numbers.